Vanliga frågor & svar - Garantigruppen

Frequently asked questions & answers

Här får du svar på de vanliga frågorna vi får från våra kunder.

FAQ

Frequently asked questions & answers

Garantin täcker uppkomna fel på de komponenter som specificeras i ditt garantibevis. För detaljerad information, vänligen se villkoren i ditt garantibevis.

Du måste serva och underhålla fordonet enligt tillverkarens föreskrifter under hela garantitiden. Detta inkluderar regelbunden service och underhåll enligt serviceboken.

Vid leverans ska fordonet vara testat, servat enligt plan och utan skador på de komponenter som garantin omfattar. Din säljare hjälper dig att välja den garanti som passar ditt fordon.

Ja, så länge din nuvarande garantitid fortfarande löper kan du förlänga garantin. Kontakta oss för mer information.

Skadeanmälan görs enkelt via vårt formulär på hemsidan under sektionen "Skadeanmälan".

Om reklamationen omfattas av våra villkor står vi för felsökningskostnaden. Om skadan inte omfattas, bekostar fordonsägaren felsökningen.

Vi strävar efter att hantera ditt ärende så snabbt som möjligt, oftast samma dag.

Our guarantees

Our guarantees
customised to your needs

We offer several warranty options to suit different vehicle types and needs.

Bronze

Basic protection for key components. Warranty Bronze can be taken out on petrol, diesel and hybrid cars. Max 300hp. The warranty can be taken out on vehicles younger than 20 years and where the odometer reading has not passed 280000km.

Silver

Extended protection for more components and systems. Silver warranty available on petrol, diesel and hybrid vehicles. Max 300hp. The warranty can be taken out on vehicles younger than 18 years and where the odometer reading has not passed 220000km.

Gold

Comprehensive protection with the highest possible coverage. Gold cover available on petrol, diesel and hybrid cars. Max 300hp. The warranty can be taken out on vehicles less than 10 years old and where the odometer reading has not exceeded 180000km.

Sport

Specially designed for high-performance vehicles. Garanti Sport is available for petrol, diesel and hybrid vehicles. Max 500hp. The warranty can be taken out on vehicles less than 10 years old and where the odometer reading has not passed 125000km.

Electric car

Customised for electric vehicles, including battery diagnostics in cooperation with AVILOO GmbH. The Electricity Warranty can be taken out on electric vehicles only. The warranty can be taken out on vehicles less than 10 years old and where the odometer reading has not exceeded 200,000 km.

Battery warranty

Battery Warranty can only be taken out on electric vehicles that have undergone a battery test max. 60 days before the date of purchase. The vehicle may not be transported more than 400 kilometres during the 60 days for the battery test to be considered valid. The warranty covers up to SEK 350,000 and can be taken out for vehicles travelling up to 300,000 km.