Skadeanmälan - Garantigruppen

How it works

This is how it works when you create a warranty case with us.

Whether you are a workshop or a vehicle owner, you can follow these simple steps to create and update your case.

Before you leave your vehicle at a workshop, you need to contact us and report your damage. Once you have validated your warranty and selected a workshop in step 2, you can follow the entire case history yourself.

Enter registration number / VIN in step 2 to fetch the customer warranty and case details before updating.

Submit your case

Step 1 - What do you want to do?

Step 2 - Validate warranty and approve terms

Step 2 - Retrieve warranty details

Step 3 - Update case

Step 2 - Validate your case

Step 3 - Follow and update cases

Registration number / VIN

Select workshop

Customer type

Do you want to update an existing case?

No Yes

I am: *

Vehicle owner Workshops

Vehicle information

Registration number / VIN *

Phone number *

Your name *

Email address *

Street address *

Postal code *

City *

Date of damage *

Mileage at damage *

Date of last service *

Mileage at last service *

Is the vehicle at a workshop? *

Yes No

Workshop information

Workshop name *

Workshop org/VAT number *

Workshop phone number *

Workshop email

Case information

Subject *

Description of your damage *

Choose files to attach

You can upload files up to 20 MB of types jpg, jpeg, png, gif, pdf, doc, docx, ppt, pptx, pps, ppsx, odt, xls, xlsx, mp3, m4a, ogg, wav, mp4, m4v, mov, wmv, avi, mpg, ogv, 3gp, 3g2, zip, gz, rar, eml.